Stewardship & Community Engagement Manager

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The Stewardship & Community Engagement Coordinator acts as an advocate and resource for City of Bridges Community Land Trust (CBCLT) program applicants from the initial intake process to the closing of the home purchase. The Stewardship & Community Engagement Manager will work one-on-one with applicants throughout their home-buying process. They will design, develop, and manage City of Bridges’ membership program. This person will conduct CBCLT orientation workshops and informational presentations open to all interested parties, sometimes outside of business hours.

The mission of City of Bridges CLT is to build community ownership that preserves permanent affordability, empowers individuals, and ensures responsible growth and stewardship. We envision diverse communities where people thrive, build wealth, establish roots, and foster community ties without risk of displacement. As we undertake this important work we will strive to live our shared values of sustainability, equity, and inclusion and build an effective organizational model for the delivery and stewardship of permanently affordable space.

ESSENTIAL DUTIES & RESPONSIBILITIES

Intake and application support:

  • Oversee new applicant intake process and accept referrals from coordinating service providers
  • Review applications to the CBCLT program and assess applicant preparedness and eligibility to purchase a CBCLT home.
  • Work with Marketing and Communications staff to market available homes and CBCLT programs
  • Assist applicants in identifying personal financial barriers and goals and refer applicants to the relevant resources and organizations to help them reach those goals
  • Assist applicants in applying for mortgage financing from CBCLT-approved lenders
  • Advocate for applicants throughout each step of the application and process and provide ongoing applicant support through completion of the home sale

Homeowner support:

  • Serve as key stewardship point of contact for CLT homeowners and carry out CLT duties under the ground lease.
  • Serve as primary liaison to homeowners, with support of program staff
  • Regularly monitor CLT homes to ensure compliance with the terms of the Ground Lease
  • Evaluate CBCLTs effectiveness in terms of on-going affordability, homeowner success, and long-term wealth creation for low-income families

Partner and community engagement:

  • Serve as organizational representative with existing and potential partners including:
    • Mortgage lending partners, with the goal of growing the pool of CBCLT mortgage lenders
    • Referring agencies including credit counseling services, community-based partners, and public agencies
  • Host and plan regular events and initiatives to foster CLT member engagement
  • Plan and conduct regularly scheduled CBCLT orientation and information sessions in partner communities
  • Develop home-buyer referral sources through relationship building with, and education of, local and statewide partners
  • Represent the CLT at tabling events, community meetings, speaking engagements, and resource fairs

Membership Program

  • Work with Executive Director and board to develop CLT membership program, policies, and procedures.
  • Recruit and retain members and serve as primary liaison.
  • Coordinate member events and the annual membership meeting.

Administration and operations:

  • Maintain membership records, renewals, and general communication
  • Develop educational and marketing materials as needed
  • Attend required staff, committee and board meetings; assist with the taking of minutes, preparing of reports, and setting of agendas.
  • Maintain organizational records, files, and databases
  • Assist other staff members with day-to-day office administration
  • Other related duties as assigned.

EXPERIENCE & ABILITIES

  • Three-five years or more of experience in affordable home-ownership programs, real estate marketing, mortgage lending, social work / case management, or a related field.
  • Prior experience working with low- and moderate-income individuals and / or first-time home buyers highly preferred.
  • Ability to serve a diverse audience with a variety of socio and economic backgrounds.
  • Familiarity with home buying and lending process.
  • Ability to build out a membership base using a collaborative leadership style to ensure buy-in.
  • Strong organizational skills with a keen attention to detail.
  • Ability to communicate effectively and professionally, both orally and in writing.
  • Provide leadership and direction as a community organizer and champion.
  • Ability to exercise sound judgment concerning budget expenditures; funder, community and political relationships; partnership arrangements with local organizations; and developing and implementing effective stewardship practices.
  • Ability to work independently and collaboratively in a small, non-profit environment.
  • Positive and professional attitude; strong work ethic.
  • Proficiency in MS Office suite required, experience with Salesforce a plus.
  • Reliable transportation to travel to/from community meetings and presentations.
  • Flexible working hours, including the ability to occasionally work on evenings and weekends as necessary.

Salary & Benefits
This is a full-time exempt position and reports to the Executive Director. The salary range is $48,000 – 52,000, commensurate with experience. City of Bridges CLT offers comprehensive employee benefits, including medical, dental, and vision insurance for staff and family members, retirement plan contribution, and generous paid time off.

City of Bridges is an equal opportunity employer, committed to hiring and supporting a diverse workforce. Qualified individuals who bring diverse perspectives and represent marginalized communities are especially encouraged to apply.